Shipping & Delivery Policy

Last updated: October 2026

This Shipping & Delivery Policy explains how CodeCraft Technology delivers the products and services purchased from this website (codecrafttechnology.in). It should be read together with our Terms & Conditions and Refund & Cancellation Policy.

1. No physical goods

CodeCraft Technology sells software and software services only. We do not sell, ship, or dispatch any physical goods. There is no courier, no tracking number, and no shipping charge at any point.

All delivery is electronic. Depending on what you have purchased, delivery means activating your access to a cloud service, sending credentials to your registered email address, or handing over completed work and its deployment.

2. Cloud software subscriptions

This covers subscriptions to our cloud products, such as InventryBook and SchoolHealth.

• Your account is activated as soon as the payment is confirmed as successful by our payment partner.
• Login details are sent to the email address registered at the time of purchase. In normal circumstances this is immediate, and in all cases within 24 hours of a successful payment.
• Access continues for the full period you have paid for, and renews only as described in our Refund & Cancellation Policy.
• No installation or delivery to a physical address is involved. The service is used through a web browser or our mobile application.

3. Website & app development packages

This covers one-time service packages, such as a business website or a web or mobile application.

• Work begins only after we confirm your order and agree the scope in writing with you by email.
• Delivery is electronic: we deploy the completed work and provide the relevant access, files, or credentials by email.
• Timelines are agreed in writing before work begins. As a guide, a business website is typically delivered within two to three weeks from the date we receive your content, such as text, images, and logo. Web and mobile application packages are scoped individually and their timeline is confirmed in the written scope.
• Timelines depend on receiving your content and feedback. If material is delayed on your side, the delivery date moves accordingly and we will tell you when it does.

4. Maintenance & support

The Maintenance & Support plan is a continuous service rather than a one-time delivery. It is active for the whole of each paid month, beginning as soon as the payment is confirmed. There is nothing to ship or download.

5. Delivery confirmation

When a payment succeeds you will see a confirmation on screen with an order number, and we will email you at the address you provided. Please keep the order number: it identifies your purchase in any correspondence with us.

For subscriptions, the arrival of your login details is the confirmation of delivery. For development packages, delivery is confirmed by the handover email that accompanies the deployed work.

6. If you have not received access

If you have paid and have not received access or a confirmation within 24 hours, please check the spam or promotions folder of the email address you registered, then contact us. Email contact@codecrafttechnology.in or call or WhatsApp +91 62667 08898, quoting your order number and the email address used at purchase.

We respond to delivery queries during standard business hours, Monday to Saturday, and we will resolve the access issue or arrange a refund in line with our Refund & Cancellation Policy.

7. Contact

For any questions about delivery, please email us at contact@codecrafttechnology.in or call / WhatsApp +91 62667 08898.

CodeCraft Technology
Behind Paliwal Dal Mill, Block Ganesh Ward, Imaliya Road, Kareli, District Narsinghpur, Madhya Pradesh 487221, India
Phone / WhatsApp: +91 62667 08898
GSTIN: 23RODPS8302P1Z4