Refund & Cancellation Policy

Last updated: August 2026

This Refund & Cancellation Policy applies to paid subscriptions and service packages purchased from CodeCraft Technology through this website (codecrafttechnology.in). It should be read together with our Terms & Conditions.

1. How subscriptions work

Our products are offered as subscriptions, typically billed on a monthly or annual basis, depending on the plan you choose. Your subscription gives you access to the Services for the paid period. Unless you cancel, subscriptions renew automatically at the end of each billing period using your selected payment method, so that your service continues without interruption.

2. How to cancel

You can cancel your subscription at any time by emailing our support team at contact@codecrafttechnology.in from the email address associated with your account, or by using any cancellation option available within the product. When you cancel:

• Your subscription will not renew for the next billing period.
• You will retain access to the Services until the end of the billing period you have already paid for.
• Automatic renewal charges will stop from the following period onward.

3. Refund eligibility

We want you to be satisfied with our products. Refunds are considered as follows:

• Cooling-off period. If you have just started a new paid subscription and have not made substantial use of the Services, you may request a refund within 7 days of the initial charge. Eligible requests within this window are refunded in full.
• Annual plans. For annual subscriptions cancelled after the cooling-off period, we may, at our discretion, offer a pro-rata refund for the remaining unused full months of the subscription, less any applicable transaction charges.
• Billing errors. If you have been charged incorrectly or charged more than once for the same period, contact us and we will investigate and refund any verified erroneous charge in full.

To request a refund, email contact@codecrafttechnology.in with your account details and the reason for the request. We review each request fairly and will let you know the outcome.

4. Non-refundable cases

Some charges are generally not eligible for a refund, including:

• The current partial billing period once it has been substantially used (for example, mid-month cancellation of a monthly plan).
• Monthly subscription fees for periods that have already elapsed.
• Renewals where cancellation was requested after the renewal charge, other than within the applicable cooling-off period.
• Any third-party transaction or gateway fees, where these are non-recoverable.

5. How refunds are processed

Approved refunds are processed back to the original payment method used for the purchase, through our payment partner. Once a refund is approved, we initiate it promptly, and the amount is typically credited within 5 to 10 business days. The exact time to appear in your account may vary depending on your bank or card issuer. We will confirm by email once a refund has been initiated.

6. One-time service packages

For one-time service packages purchased from our Pricing page (such as website or application development), work begins only after we confirm your order and scope by email. You may cancel for a full refund of any amount paid at any time before work begins. Once work is underway, refunds are settled by mutual agreement based on the milestones completed, and amounts attributable to completed work are non-refundable. The monthly Maintenance & Support plan can be cancelled ahead of its next billing month, as described above.

7. Contact

For any questions about cancellations or refunds, please email us at contact@codecrafttechnology.in or call / WhatsApp +91 62667 08898. We're happy to help.

CodeCraft Technology
Behind Paliwal Dal Mill, Block Ganesh Ward, Imaliya Road, Kareli, District Narsinghpur, Madhya Pradesh 487221, India
Phone / WhatsApp: +91 62667 08898
GSTIN: 23RODPS8302P1Z4